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Proton Features and Benefits
Proton offers a range of services with key features and benefits:
Proton Mail:
- Secure email with end-to-end encryption
- Up to 15 email addresses
- Support for 3 custom email domains
- Short email address @pm.me to send and receive messages
Proton VPN:
- Secure and fast VPN services in over 85 countries
- Support for 10 devices
- Highest VPN speed
- Worldwide streaming service support
- NetShield ad-blocker
- 4500+ VPN servers in 90+ countries
Proton Calendar:
- Support for 20 calendars, including sharing
Proton Drive:
- 500 GB total storage shared across Proton Mail, Proton Calendar, and Proton Drive
General Benefits:
- Privacy-by-default ecosystem
- No logging of browsing history
- Strong encryption standards to protect against DNS and IPv6 leaks
- IP masking to hide browsing activity from ISP
- Free app with unlimited bandwidth
- Simultaneous connections on 10 devices
- HQ-ed in Switzerland, a privacy-focused country
- Strict no-logs policy
- Ad blocker and built-in Tor access
- Audited and open source code
- Secure Core (multi-hop) servers to bypass restrictions
- Encrypted Proton email (free and paid)
These features and benefits make Proton a comprehensive solution for privacy and security needs. The services are available under various plans, including a free plan with basic features and paid plans with advanced features. Upgrading to a paid plan supports the mission of providing an internet where privacy is the default.
Proton Pricing
Proton offers a range of services including Mail, Calendar, VPN, Drive, and Pass. Each service has Free and Paid plans.
For Proton Mail, there are options for individuals and businesses with varying storage, users, email addresses, and premium features.
Proton VPN pricing is €12.99/month, or €119.88 for one year (€9.99/month), or €191.76 for two years (€7.99/month). Another source mentions subscription options starting at $3.29 a month.
All Proton services are available for free and the encryption technology is free software. Proton has no ads and does not sell your data. Upgrading to a paid account provides more features.
Payment Method
Proton.com offers several payment methods for its services:
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Credit or Debit Card: This is the default option. Customers can register a new card or use a previously registered one. Prepaid cards may not be accepted.
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PayPal: Customers can set up a billing agreement for recurring payments or make a one-off payment.
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Bitcoin: This option is available for upgrading an existing account, not for purchasing a new one.
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Cash: Cash payments are accepted in US dollars (USD), euros (EUR), or Swiss francs (CHF). Customers should include their Proton Mail username when sending a payment by cash.
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Bank Transfer: This is another available option.
For customers in Russia facing difficulties due to the ongoing conflict in Ukraine, the only real options at the moment are UnionPay or Bitcoin.
Please note that refunds are not possible if the order was paid with cryptocurrencies, except if the order was over or underpaid. For any questions about these payment methods, customers can contact Proton at shop@protonmail.com.
Proton FAQs
Proton Alternatives
Here are some alternatives to Proton.com:
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Tutanota: A privacy-oriented email service offering end-to-end encryption for emails, calendar, and contacts services. It is open source and has two-factor authentication. It also offers a calendar and contacts service, both of which are encrypted.
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Mailfence: A secure and private email service that fights for online privacy and digital freedom. It offers end-to-end encryption and digital signatures.
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HubSpot Sales Hub: A comprehensive sales platform with tools for email scheduling, meeting booking, email automation, and more.
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SAP Sales Cloud: A sales solution that brings together sales and customer data for a complete view of the customer.
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Zoho CRM: A customer relationship management software that helps businesses of all sizes close deals smarter, better, and faster.
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ActiveCampaign: An integrated email marketing, marketing automation, and small business CRM.
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Dynamics 365 Sales: A sales solution that enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster.
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Salesforce Sales Cloud: A customer relationship management (CRM) platform designed to support sales, service, and marketing.
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Dialpad Ai Voice: A voice intelligence technology that helps businesses make smarter calls.
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Freshsales: A full-fledged sales force automation solution for sales teams.
These alternatives offer a variety of features that may meet different needs. It's recommended to explore each one to find the best fit.
How To Open A Proton Account?
To open an account on Proton.com, follow these steps:
- Visit the Proton Account signup page in a web browser.
- In the Username box, enter the username desired for the email address.
- Choose the domain for the address: @proton.me or @protonmail.com (@proton.me is selected by default).
- In the Password box, enter a password at least eight characters long and type the password again to confirm.
- Click Create account.
- Choose Continue with Free to create a free email account (or Mail Plus for extra features and to support the mission).
- If asked to confirm humanity, tick the I am human box and follow the instructions. Alternatively, choose Email or SMS to verify humanity that way. (Note: if an email or mobile phone number is entered, only a cryptographic hash of this personal data is saved. It’s impossible to derive the phone number or email from that hash, and it’s not permanently associated with the account that is created.)
- Enter an optional display name. This is what people will see when an email is sent. Click Next.
- Enter an optional email address or phone number that can be used to recover the account if the password is ever forgotten or lost.
This process is easy and usually takes only a few minutes. It's also possible to sign up anonymously without giving an email address or phone number, although human verification may be required in some cases. Once the account is created, the same username and password can be used to log in to all Proton services. If any questions arise about this process, Proton can be contacted at shop@protonmail.com.
Proton Return Policy?
The Return Policy for Proton Shop states that if a customer is not entirely satisfied with a purchase, the products can be returned within 30 days of the reception of the product. Returned products are integrally refunded, excluding transportation costs. The product must be in its original packaging, not worn, washed or altered in any way, and must not show any signs of use. The price paid for the product must be 20$ (or equivalent in other currency) or more.
Refunds are not possible if the order was paid with cryptocurrencies, except if the order was over or underpaid. For Gift Cards, they can only be refunded on the original payment method up until 14 days after purchase. If the gift card was used but not spent, then the credits will be removed from the user's account and refunded to the original payment method used in the Proton shop order. If the gift card was used and spent, the gift card cannot be refunded, but the credits prorated after the downgrade will remain in the user's account to be used for other Proton plans or services. Refunds are provided for only up to 3 purchased gift cards. Refunds for shop gift cards can only be processed through shop@proton.me.
If a customer received a damaged product, they should notify Proton immediately for assistance. For any question about this policy, customers can contact Proton at shop@protonmail.com.
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